TERMS AND CONDITIONS

WEBSITE TERMS

SAMPHIRE ENGLAND IS AN ONLINE BASED SOLE TRADER BUSINESS PROVIDING CUSTOMERS WITH PRODUCTS & SERVICES & IS BASED IN THE UNITED KINGDOM. BY USING OUR SITE YOU MUST RESPECT AND ABIDE OUR TERMS AND CONDITIONS.

  • IF YOU CHOOSE TO CONTACT US YOU MAY DO SO BY VIA EMAIL: hello@samphireengland.com

  • WE MAY CHOOSE TO CONTACT YOU AND IF WE DO IT WILL BE VIA EMAIL/ DELIVERY ADDRESS.

ORDERS & OUR CONTRACT WITH YOU

  • IF YOU HAVE MADE A PURCHASE WITH US BUT HAVE NOT RECEIVED A CONFIRMATION THEN PLEASE CHECK YOUR JUNK MAIL AS SOMETIMES EMAILS LAND IN THERE. THIS IS SOMETHING WE CANNOT CONTROL.

  • AFTER PLACING YOUR ORDER YOU WILL RECEIVE AN EMAIL FROM US ACKNOWLEDGING THAT WE HAVE RECEIVED YOUR ORDER. PLEASE NOTE THIS DOES NOT MEAN YOUR ORDER HAS BEEN ACCEPTED. OUR ACCEPTANCE OF YOUR ORDER WILL BE WHEN WE EMAIL TO CONFIRM YOUR ORDER HAS BEEN DESPATCHED. THE CONTRACT BETWEEN US INC DELIVERY TERMS WILL ONLY BE FORMED WHEN WE SEND YOU THE DESPATCH CONFIRMATION EMAIL.

  • IF YOU NEED TO CANCEL AN ORDER PLEASE EMAIL US (hello@samphireengland.com) AS SOON AS POSSIBLE AFTER PLACING YOUR ORDER TO AVOID YOUR ORDER BEING SHIPPED AND WE WILL DO OUR BEST TO CANCEL THE ORDER AND PROCESS A REFUND IF FUNDS HAVE GONE THROUGH. IF ITS TOO LATE THE ORDER WILL NEED TO BE SHIPPED BACK TO US AND THEN THE REFUND CAN BE PROCESSED. PLEASE LOOK AT OUR RETURNS AND REFUNDS PAGE FOR FULL TERMS.

  • IF WE CANNOT ACCEPT YOUR ORDER WE WILL INFORM YOU VIA EMAIL. THIS MIGHT BE BECAUSE THE PRODUCT IS OUT OF STOCK OR BECAUSE WE ARE OUT OF OFFICE. WE WILL DO THIS WITHIN 30DAYS OF THE DATE OF YOUR ORDER AN REFUND THE FULL AMOUNT PAID WITHIN 30 DAYS OF YOUR ORDER. THE CONTRACT WILL RELATE ONLY TO THOSE WHOSE PRODUCTS HAVE BEEN DESPATCHED AND CONFIRMED IN THE DESPATCH CONFIRMATION EMAIL.

  • IF YOU NEED TO CONTACT US WITH REGARDS TO AN ORDER THEN PLEASE HAVE YOUR ORDER NUMBER TO HAND.

  • WE OFFER WORLDWIDE SHIPPING - PLEASE REFER TO OUR SHIPPING PAGE FOR FULL TERMS AND CONDITIONS.

PRODUCTS

  • PRODUCTS MAY VARY SLIGHTLY FROM THEIR PICTURES. THE MAIN CHARACTERISTICS OF THE PRODUCTS ARE SET OUT ON THE PAGES PICTURING THEM. THE IMAGES OF THE PRODUCTS ON OUR WEBSITE AND SOCIAL MEDIA CHANNELS ARE FOR ILLUSTRATIVE PURPOSES ONLY. WE ALWAYS MAKE EVERY EFFORT TO DISPLAY COLOURS ACCURATELY HOWEVER WE CANNOT GUARANTEE THAT YOUR DEVICE DISPLAYS THE COLOURS ACCURATELY. YOUR PRODUCT MAY VARY SLIGHTLY FROM THOSE IMAGES.

REFUNDS AND RETURNS

  • FOR MORE INFORMATION ON YOUR RIGHTS WITH REFUNDS AND RETURNS PLEASE VISIT OUR RETURNS AND REFUNDS PAGE.

PAYMENT

  • WE ACCEPT PAYMENT WITH ANY OF THE FOLLOWING CARDS: VISA, MASTERCARD, VISA DEBIT, MAESTRO, PAYPAL.

  • * YOU MUST GIVE US AUTHORITY FOR PAYMENT AT THE TIME OF ORDER. IF YOUR CARE ISSUER REFUSES TO AUTHORISE PAYMENT TO US WE CANNOT ACCEPT YOUR ORDER AND WILL NOT BE LIABLE FOR NON-DELIVERY/ ANY DELAY. YOU MUST PAY FOR THE PRODUCTS BEFORE WE SHIP THEM.

VARIATION

  • WE HAVE THE RIGHT TO AMEND AND REVISE OUR TEMS. CHANGES IN THE MARKET, CHANGES IN TECHNOLOGY, PAYMENT OPTIONS, CONDITIONS AFFECTING OUR BUSINESS, LAW AND REQUIREMENTS. YOU WILL BE SUBJEST TO THE TERMS CURRENTLY IN FORCE AT THE TIME YOU ORDER ITEMS FROM US.

LOSSES

  • WE ARE NOT RESPONSIBLE FOR BUSINESS LOSS.

LAW

  • OUR CONTENT IS PROTECTED BY COPY WRIGHT LAWS.

  • WE TRADE UNDER THE LAWS OF ENGLAND AND WALES.

  • OUR CONTENT CANNOT BE USED FOR COMMERCIAL PURPOSES BY OTHERS

  • LIFE IS TOO SHORT TO NOT BE NICE TO OTHERS. :)

LAST UPDATED: 2 JULY 2021